JOB INFO:

Practice Support Specialist

Job Number: 22031
Location: Atlanta, Georgia
Type: Direct Hire



Job Description

Atlanta law firm is seeking a Practice Support Specialist. As a member of the Information Technology Department and Practice Support team, the Practice Support Specialist will coordinate, develop and implement cost-effective technology solutions to support litigation, document management, eDiscovery and trial.  Ideal candidate will have 3-5 years’ experience in a fast-paced law firm practice support/ eDiscovery environment simultaneously working on multiple cases primarily dealing with electronic discovery processing, imaging, trial support, training and project management.  Responsibilities include managing complex eDiscovery projects from the earliest stages through production and trial.  Candidate must have experience managing evidence and case-related documents utilizing various litigation software programs and creating and managing review databases.  Proficiency in Relativity and LAW is required.  The Practice Support Specialist will report to the Manager of Practice Support.

 

Responsibilities

  • Maintain, administer, support, and troubleshoot existing Practice Support applications and databases such as Relativity, CaseMap, TimeMap, and Trial Director/Sanction.
  • Provide training on the use of Practice Support tools and database applications.
  • Provide assistance for effective use of Adobe Acrobat in the legal environment including understanding of redactions, file flattening, OCR, etc.
  • Creation of and advice regarding custom database queries and reports.
  • Serve as primary contact in resolving software/hardware issues that arise in the daily use of Practice Support applications and databases.
  • Provide legal personnel with document production advice such as options for managing client data to be reviewed for production and options for managing and reviewing incoming document productions.
  • Review database entries for accuracy and consistency and request review of inaccuracies and inconsistencies from case teams as necessary during the QC process.
  • Create and update productions/productions sets, persistent highlighting sets, dtSearch indices, imaging sets, OCR sets, batch sets, transform sets, pivot tables, etc.
  • Preparation of document production deliverables (CDs/DVDs, thumb drives, external hard drives, and FTP sites)
  • Coordinate with 3rd-party vendors providing services such as paper document scanning, backup tape restoration, and forensic collection/analysis.
  • Assist attorneys and paralegals in preparing to use courtroom presentation tools (TrialDirector/Sanction).  Most times, the setup and operation of these tools in the courtroom will be necessary.
  • Research recent case opinions and report on important findings regarding e-discovery.
  • Allocate time per project and charge as billable time to appropriate client matters using the firm's Time Entry Application.
  • Complete daily billing time entries in an accurate and timely manner (Practice Support Manager to review and approve time entries weekly).

 

Job Qualifications

The Practice Support Specialist will work closely with attorneys and highly skilled legal staff to successfully apply technology during the discovery, case management, and trial stages of legal matters.

  • Ideal Candidate will possess 3-5 years' experience as a litigation/practice support specialist at a law firm/law department/vendor
  • Proficiency in Microsoft Office 2007 or 2010 products, Windows 7, and Document Management Systems.
  • Strong proficiency in Excel 2007 or 2010 (especially with data analysis, formulas, hyperlinks).
  • Strong proficiency in Practice Support applications such as Relativity, LAW, CaseMap, TimeMap, Trial Director/Sanction, and PowerPoint (Proficiency in both Relativity and LAW is required).
  • Good problem solving and analytical skills, using them to resolve technical problems.
  • Strong customer service skills and demonstrated ability to build professional relationships.
  • Strong communication skills with the ability to communicate (verbally and written) to all levels of the business including non-technical customers.
  • Strong organization skills.
  • Present professional appearance; maintain organized personal work space, excellent work ethic and attitude.
  • This position will require, from time to time, off-hour (evenings and weekends) work assignments including travel to provide support for case teams while at trial.  Onsite performance of duties and regularly attend work during regularly scheduled business hours are essential functions of this position.

Required Skills

No skills listed.

Job Benefits

Medical,Dental,Vision,Life Insurance,Long/Short-Term Disability,401K,PTO

Quick Facts

Education Level:
Not specified

Employment Type:
Direct Hire

Compensation:
Please Inquire

Travel Percentage:
Not specified

Minimum Experience:
3 Years


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